Cegid - Solutions for retail and distribution

Streamline Your Retail Operations with Cegid Retail

Cegid Retail is the all-in-one retail management platform designed to empower mid-sized and specialty retailers. Seamlessly integrate your online and offline operations, boost customer engagement, and optimize your inventory management with real-time, AI-powered insights.

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Unlock Omnichannel Success

Deliver a unified customer experience across in-store and e-commerce channels. With Cegid Retail management solution, you can:

Track Inventory in Real-Time

Manage stock levels across stores, warehouses, and online platforms.

Engage Customers Personally

Create tailored promotions and loyalty programs based on customer preferences and behavior.

Drive Seamless Shopping Journeys

Enable click-and-collect, endless aisle, and ship-from-store with our order management system (OMS).

Why Choose Cegid Retail?

Omnichannel Integration: Unify your sales channels to meet customer expectations, from e-commerce to in-store experiences.

AI-Driven Insights: Use predictive analytics to optimize stock levels, forecast trends, and improve decision-making.

Cloud-Based Flexibility: Manage your operations from anywhere with a scalable, cloud-native platform that reduces IT complexity.

Features Tailored for Retail Decision Makers

Unified Inventory Management: Ensure product availability across all channels with real-time visibility.

Performance Dashboards: Use responsive, self-service BI tools to monitor key retail metrics like sales, traffic, and conversion rates.

Actionable Data: Leverage over 40 pre-configured dashboards to make informed decisions that drive profitability and store performance.

Simplify Operations and Maximize Profitability

With a proven track record and recognition from industry analysts, Cegid is the trusted solution for retailers looking to streamline their operations without the complexity of full CRM or ERP systems.

Top 3 OMS Leader by IHL

Recognized as a Major Player by IDC

Benchmark Vendor for Digital-Omnichannel POS by Gartner

Cybersecurity You Can Trust

67% of retailers saw an increase in cyberattacks in 2022.

Specialty retailers are especially exposed — handling vast amounts of customer, payment, and operational data across in-store and digital touchpoints. Cegid Retail is designed to withstand today’s evolving threats.

Why Cegid?

Built for High-Risk Environments

Cybercriminals target retail for its valuable data and broad digital exposure

SMEs are frequent ransomware victims due to limited internal security resources

Threats include phishing, ransomware, DDoS, zero-day exploits, and AI-generated disinformation

Engineered for Protection & Resilience

SaaS platform hosted on Microsoft Azure, with PoDs in Ireland, USA, Singapore, and China

Certifications include ISO 27001:2013, SOC 1/2/3, MLPS (PIPL - China)

Built-in security: MFA, access controls, segmentation, encrypted backups

Real-time monitoring and continuous patching ensure proactive defense

Architecture supports full operational continuity during incidents

“Quite simply, SaaS offers peace of mind. We manage large volumes of our clients’ data, all over the world, 24 hours a day, and SaaS allows us to maintain this level of performance.”

— Bastien Pino, Group Chief Information Officer, Orchestra

Ready to Elevate Your Retail Experience?

Request a demo today and see how Cegid Retail can help you drive profitability, enhance customer engagement, and achieve omnichannel excellence.

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